Privacy Policy

1. Introduction

This Privacy Policy explains how Synopslabs AI ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website or use our AI-driven automation services. By using our services, you agree to the collection and use of information in accordance with this policy. We process your data in compliance with relevant data protection laws including the UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (PDPL) and, where applicable, the GDPR.

2. Information We Collect

3. How We Use Your Information

We use the collected data for various purposes, including:

• Service Delivery: To provide, operate, and maintain our AI-driven automation solutions.
• Personalization: To tailor our services to your specific business needs and optimize workflows.
• Communications: To send technical notices, updates, security alerts, and administrative messages.
• Analytics: To monitor and analyze trends, usage, and activities in connection with our Services.
• Security: To detect, prevent, and address technical issues or fraudulent activities.
• Compliance: To comply with legal obligations and enforce our terms and policies.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., cloud hosting, analytics).
• Legal Requirements: If required by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.
• With Consent: We may share your information with your explicit consent.

5. Your Data Protection Rights

Depending on your location, you may have the following rights:

• Access: The right to request copies of your personal data.
• Rectification: The right to request that we correct any inaccurate information.
• Erasure: The right to request that we erase your personal data under certain conditions.
• Restriction: The right to request that we restrict the processing of your data.
• Portability: The right to request that we transfer the data to another organization.

6. Data Security

We implement industry-standard security protocols, including AES-256 encryption at rest and TLS encryption in transit. Our systems are regularly monitored for vulnerabilities, and access to personal data is restricted to authorized personnel who need the information to perform their jobs.

7. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state or country where data protection laws may differ. By providing your information, you consent to these transfers. We take all steps reasonably necessary to ensure your data is treated securely.

8. Children's Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to remove that information from our servers.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this policy.